At Talent Technology, our customer’s time is valuable. The PeopleFilter applicant tracking system was technically designed to facilitate rapid implementations so that our customers can focus on achieving critical hiring objectives rather than spending extensive time and effort on a complex setup process. Our teams will carry the heavy load, freeing your resources up to accomplish recruiting results.

Professional Services
When it is time to choose an Applicant Tracking System, it is easy to lose site of the time and effort that goes into a quality implementation. Talent Technology's professional services team makes it easy by spending the time to learn all about our customers. And we do it in weeks, sometimes days. Not months! Our approach to a rapid implementation, aided by our highly configurable system that does not require customization, is based on:

• Using a proven, repeatable implementation methodology
• Understanding our customer’s intimately to leverage dozens of available product configurations
• Tightly mapping PeopleFilter functionality to our customer’s hiring objectives
• Validating the system setup before customer rollout
• Involving experienced Project Managers to oversee the software implementation

Integration
To enhance the recruiting and onboarding experience, Talent Technology partners with other vendors to offer the most seamless, efficient processes whenever possible. During the recruiting lifecycle, this may be working with another system to provide a background check or assessment test for a candidate. Or it may be passing along candidate information to facilitate the hire of a candidate within a customer Human Resource Information System (HRIS).

Whatever your case may be, the PeopleFilter Professional Services team works closely with your vendors and technical resources to utilize industry accepted modes of data communication between systems.

Account Management & Customer Support
At Talent Technology our account management and customer support teams are here to ensure your success and satisfaction. We proactively reach out to you as a customer to review your usage of the product and ask for your assessment of our product and our processes. Our customers have dedicated Account Managers who are involved with your PeopleFilter engagement from the beginning, assisting with product training, and analyzing your usage of the product to provide you tips and best practices for improved utilization of the PeopleFilter application.

We provide all our customers with the following:

• A dedicated Account Manager with recruiting experience who can understand your business process and relate it back to the PeopleFilter application
• Quarterly reviews to analyze your usage of the product and document your product suggestions
• A clear and effective escalation path for dealing with issues
• A customer advocate who will be your voice within our organization and who will keep you informed of upcoming events and product releases
• A company that understands the importance of happy and satisfied customers